Contact us

Enquiries & Accessing Support

Phone Counselling Australia provides structured phone support for adults and professionals managing complex lives, responsibilities, systems, and decisions.

We work with individuals, families, professionals, and organisations to design support that fits real-world complexity.

Contact us to explore a tailored support package. An enquiry helps us understand your context and identify the most appropriate form of support, including how services may be structured over time.

We’re here to help you understand your options and begin professional, accessible phone-based support.

How to Reach Us

Email: Admin@PhoneCounsellingAustralia.com.au

Call or Text: 0460 009 987

Or complete the form below and we’ll respond as soon as possible.

What Happens Next?

Once you submit your enquiry, we’ll review it and respond by phone or email to guide you through the next steps.

Support Area(s) *

Counselling & Life Support – Support for adults and families managing ongoing responsibilities, caregiving, and complex life decisions

Case Management & System Navigation – Support navigating NDIS, Centrelink, aged care, and other complex systems, including advocacy and practical guidance

Faith & Values-Informed Support – Support integrating faith, values, or moral reflection into decision-making and life direction

Professional Support & Clinical Supervision – Structured support for social workers and other professionals, including supervision, ethical reflection, and professional guidance

A mix of services

Other / General Enquiry

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Proudly Australian owned and operated. Serving customers nationwide.

Company Details

Administration Hours

Monday–Friday

10:00 am – 3:00 pm (ADST)

Session Times (ADST)

Mondays: 9:00 am – 8:00 pm
Tuesdays–Thursdays: 8:00 am – 8:00 pm
Fridays: 8:00 am – 4:00 pm
Saturdays: 9:00 am – 12:00 noon
Public holidays: Same hours as the weekday on which they fall

Head Office

Phone Counselling Australia
4/187 Brisbane Street
Launceston TAS 7250

Postal Address

PO Box 1037
Launceston TAS 7250

ABN: 80 684 926 001

Book your phone counselling appointment today and talk to a qualified, compassionate counsellor from the comfort and privacy of your own space.